wtorek, 7 kwietnia 2015

CIPD responds to Budget: 'Where was the Chancellor's commitment to productivity?'

 
Commenting on the Chancellor’s Budget, Mark Beatson, chief economist for the CIPD, the professional body for HR and people development, said: 
“The Government is right to cheer the rise in employment, but there are still some big questions that they have failed to answer on productivity. It’s astonishing that productivity wasn’t referenced even once in the Chancellor’s speech, and yet this is the biggest challenge that the economy and businesses face now. We need to understand how we can make more of our people, our assets and our infrastructure in order to boost business performance.  We saw announcements in the Budget designed to encourage investment, but we saw little which will make a real difference to how UK employers develop workforce skills or use existing workforce skills effectively. There still isn’t a clear, coherent plan for productivity and, once again, skills are falling through the cracks. Unless we address the UK’s skills challenges, any short-term gains in the economy will be dashed by productivity shortfalls in the long-term.
“The increases to the national minimum wage and personal tax allowance threshold that we have seen this week are welcome, and we would like to see further increases in both during the next Parliament.  However, if we are to ensure that incentives to work are optimised, the Government really needs to think about these alongside what it does about National Insurance contributions for employers and employees, as these have an impact on the hours that employees are offered, and on whether they qualify for pension contributions.
“There’s been positive news this week for young people, with the increase in the National Minimum Wage above the recommendations of the Low Pay Commission for apprenticeships. Better quality apprenticeships are what we need to get young people working, learning and earning, and there are signs we’re moving in the right direction on this.” 

Forget bonus culture and use behavioural science to boost employee motivation, says new CIPD report

Reward specialists and HR professionals could significantly increase employee motivation with a better understanding of the science behind the impact of pay and reward on employee behaviour. That's according to new research by the CIPD, the professional body for HR and people development.
The report, Show me the money! The Behavioural Science of Reward’, discusses how money may not be the straightforward workplace motivator we expect, and highlights how alternative approaches to reward may be more effective in increasing employees’ intrinsic motivation to succeed. By evolving the reward structure, organisations can take more control over the complex array of factors that determine their employees’ motivation and effectively enhance their business success.
According to the CIPD’s report, employees’ perceptions of rewards are defined by the circumstances in which they are received. For example, a bonus received during tough economic times will be perceived as having much greater value than the same reward given in times of prosperity. On the other hand, a bonus may be perceived as having less value if the recipient considers their own performance to be stronger than other employees who receive the same amount as part of a team reward. Given the tendency of people to overestimate their own abilities when performing familiar tasks such as those at work, reward and HR professionals need to be particularly wary of promoting a performance-based pay scheme to avoid disillusionment if employees’ rewards don’t match their expectations.
Jonny Gifford, Research Adviser at the CIPD, comments: “These are interesting and challenging times for reward specialists. We need to recognise employees when they go the extra mile and add increased value, but there are a number of behavioural factors that should be considered when shaping a reward programme. Crucially, we must acknowledge that monetary rewards aren’t everything and that they can even distort people’s motivation. For example, enticing the workforce with financial incentives and a strong bonus culture can lead to unwanted, risky and even unethical behaviours. Equally, because we tend to overestimate our ability as individuals, many if not most people find performance-based pay attractive in the first instance, but ultimately disappointing and demotivating. The key is having a flexible reward package that takes into account behavioural nuances and doesn’t rely solely on a wad of cash as the only means to motivate staff. It’s a change in direction for many but should also be welcome news for organisations who, in a challenging economic context, need to be more creative with their rewards package.”
The report suggests that alternative rewards can build intrinsic motivation among employees. It notes that recognition through appropriate symbolic awards – for example, through employee award schemes or discretionary ad-hoc gifts from line managers – are consistent with a workforce whose desire to succeed is self-sustaining, rather than driven by a desire to earn more money. These rewards also have the added benefit of being cost-effective and easy for businesses to disperse at ad-hoc moments, rather than building up to a single moment of reward in any given year. 
Time and timeliness are key aspects explored in the CIPD’s report. It references a study by Zedelius and colleagues* which found that when people were promised reward for a later task, they started to perform better at intermediate tasks, even when those weren’t subject to a reward. It also explores the difference in perception between instant gratification and rewards that are of equal value but deferred, such as pension contributions. This difference is starkest among the youngest workers, who place the least value on pension contributions and other benefits deferred to later life.
Charles Cotton, Performance and Reward Adviser at the CIPD, comments: “Workplace pension schemes boost employee pay packets by thousands of pounds over the course of their employment but without the instant gratification of seeing that money land in their bank accounts each month, many employees fail to value the schemes. When it comes to reward, it’s important that businesses regularly reinforce the total value of the package that they offer to individuals and pay equal attention to both short and long-term rewards. This can include communication and education, but should form part of a well-thought out financial wellbeing strategy.”
With such a range of factors in play, the report concludes that the best reward strategies take into account both individual and group success, while not being overly complicated. By rewarding people for their individual performance as well as their contribution to a specific team or the overall company’s success, a business is most likely to see improved engagement, enhanced performance and good citizenship behaviours.
 *Zedelius, C, Veilung, H, Custers, R., Bijleveld, E, Chiew, K and Aarts, H. (2014) A new perspective on human reward research: How consciously and unconsciously perceived reward information influences performance (Cognitive and Affective Behavioural Neurosicence. Vol, 14, pp493-508.)
To download the full report, click here

1 in 4 of us have an ongoing difficult relationship at work, finds CIPD report

1 in 4 of us have an ongoing difficult relationship at work, finds CIPD report

  • 02 Apr 2015
 

Managers can avoid workplace ‘fracas’ by diffusing tension early on

New research from the CIPD, the professional body for HR and people development, highlights that one in three UK employees (38%) have experienced some form oif interpersonal conflict at work in the last year – this includes one in four (29%) who have had isolated disputes or clashes and a further one in four (28%) who report ongoing difficult relationships. The CIPD is warning that mangers have a key role to play in diffusing tensions early on as workplace conflict can have a major impact on employee wellbeing and  business outcomes, with as many as one in ten employees leaving their organisation as a result.
The report, Getting Under the Skin of Workplace Conflict, found that conflict manifests itself in a number of ways at work, the most frequently cited one being lack of respect, according to 61% of respondents. Alarmingly, one in every 25 respondents who had experienced conflict at work in the last year, said that they had experienced the threat of or actual physical assault at work. The CIPD is urging employers to build a business culture that supports positive working relationships and channels which mean that any workplace conflicts can be dealt with early on before it escalates and becomes unmanageable.
When conflict does arise at work, it’s most often perceived as being with line managers or other superiors (36%) rather than with direct reports (10%), highlighting the important influence of the power balance in how conflict is experienced. In other words, the junior person in the relationship is more likely to identify the issue as a problem, while the senior person either didn’t identify it as a problem in the first place or sees it as having been resolved.  The most common cause of conflict is a clash of personality or working style (44%) rather than a conflict of interest as such. Individual performance competence and target setting are also among the issues most likely to spark conflict, with promotions or contractual terms of employment being less influential.
The report found that there is a clear power differential at play with employees being most likely to perceive a lack of respect, bullying or harassment from their boss or other superiors and as many as 1 in 4 said that their line manager actively creates conflict.
Jonny Gifford, Research Adviser at the CIPD, comments:  “All too often, employers brush workplace conflict aside, putting it down to a difference of opinion. but it’s clear that it has a serious impact on our working relationships, wellbeing and productivity. Line managers have a crucial role to play here. For the most part they are seen as a positive influence in helping to create strong, healthy team relationships, but there’s still a clear case for developing managers and providing them with the skills they need. We need managers who can both build robust teams, where challenges can be made in a non-threatening way, and nip conflict in the bud before it has the chance to escalate. These are not generally seen as part of a core skills set for line managers and that view needs to change.”
The CIPD’s report found that in some instances, conflict has become unworkable, resulting in one in ten people leaving a role either by moving to a another role in the organisation, resigning or being dismissed. There are other impacts as well; individuals feeling stressed is the most common one, followed by a drop in commitment or motivation. One in seven cases, (14%) said that there had been a drop in productivity and in 6% of cases, stress levels escalated to a point where an individual went off work sick.
Gifford continues: “Both ongoing difficult relationships and isolated incidents at work can have major ramifications for employees personal wellbeing and morale and serious implications for the organisations through demotivation, absence, and employee churn, not to mention the time it can take management and HR to resolve disputes. 
With one in ten people leaving their role as a result of it and one in seven saying it affects their productivity, interpersonal conflict is something that no business can ignore.”
When it comes to dealing with conflict, the most common approach tends to be informal, with individuals discussing the matter with their manager, HR or Personnel team, or the other person involved. We also look to our friends and family for support and advice – women are twice as likely as men to do this – but this does not seem to bear any relation to how well the conflict is resolved. 
The CIPD has the following advice on tackling conflict management in the workplace:
  • More scope for mediation: In the CIPD’s survey just 1.5% of employees who had experienced conflict used mediation as a tool to resolve interpersonal conflict but 46% of employees surveyed overall thought that it was an effective approach to dealing with workplace conflict and more than one in ten (13%) felt that they personally had had a relationship that would have benefitted from mediation. This points to an unmet demand for alternative forms of dispute resolution (ADR).
  • Line management matters: Line managers have a key role to play in creating good working relationships at work and would benefit from particular training on managing and resolving conflict within the team as well as understanding how they need to protect their team in conflict situations resulting from external influences, e.g. suppliers, the general public if in public-facing roles, etc.
  • Develop a suite of options for conflict resolution: While the survey supports the value of more informal approaches to resolving conflict, it also confirms the importance of having formal grievance and discipline procedures. However, in some cases, such as in conflict rooted in personality differences, they do not seem to help. Employers should therefore provide a range of options to help resolve different types of conflict.

czwartek, 2 kwietnia 2015

Fourteen Rules Millennials Have to Master in the Workplace

In this era, there is no place for free riders, either you rise to reach the top or you just don't survive. To thrive in this challenging world, millennials have to master the new set of rules which are not taught in the schools. The list is quite long including advancements in technology on daily basis, rising social media, 24/7 wireless connectivity and what not. Now the young people need to take ownership of their careers and have to promote it differently from the previous generations. The fourteen new rules millennials must learn about the modern workplace are as follows:


1.      Job Description Is Only The Beginning.
You won't achieve success if you do what you were hired for, but you'll have to do a lot more to make an identity. The job description given to you is a basic task sheet of what you have to do. One should be attentive and should lookout for new projects and collaborations and go for more learning and development.
2.      Job Is Temporary.
World is changing and so does the workplace. Corporations are acquiring companies and companies are merging into conglomerates. So there is a high risk that your team could be eliminated, your job could be outsourced now or you might lose interest in your current job.
3.      Learning New Skills.
The corporate skills that are necessary for a successful career are good working capabilities, proficient communication skills, the emotional capacity and the additional qualities. By learning and incorporating these skills you can perform better at work, build stronger associations and work towards receiving encouragement on your job. At times talent is tied to an individual's own personality rather than a formal training. These are allied with a person's Emotional Intellect Quotient.
4.      Reputation Is The Greatest Asset.
The things that are going to improve your career are your skills, the projects of which you are part of, the level of trust your colleagues have on you, whom do you know, what others know about you, what you are best at, etc. Eventually what you do is important and highlighted because others take a perception from it, so money and reputation would follow you automatically.
5.     Nothing Is Personal.
Small postings on twitter and facebook about your boss or your colleagues could ruin your career forever. Even small things like your dressing, your behavior, body language, social networking, etc. could build or break your image in the most horrible way.
 6.      Positive Image
The new media has built convergence between private and personal lives. Online social networking sites have connected people of similar interests. This helps in building a reputation and at the same time one can dig deeper into opportunities one is passionate about and wants to learn the expertise.
7.      Working With Mixed Generations.
Currently in the market, you find the Baby Boomers (Executives), Generation X (Managers), Generation Y (Employees) and Generation Z (Interns). All of these generations are different from the others because of the difference in view of workplace, communication ways and of course the difference of eras. Learning the management of relationships despite of these differences would earn you a successful career.
8.      Boss Comes First.
You see low chances of promotion, if your boss is unsuccessful so indirectly or directly he would rub off his anger on you. To tackle this issue you'll have to support your boss's career, by making his life easy and earn his trust. This way he'll take you along the success steps whether in same organization or in the other organization.
9.  Networking.
This is no more an information economy, we have moved towards a social one. On the other side, it is now more about your relationships with people you work with and less about your technical understanding of the work because now anybody can learn anything with a simple click.
10.  Rule Of One.
It is about that one person who can change your life in a better aspect, whether it is related to getting a job or your marriage or starting a business or anything else. There are people all around saying no but the yes from that one person would trigger that you are on the right track.
 11.  You Are The Future.
As predicted that by 2025, the workforce will constitute Generation Y. It means that you will be on the forefront despite of being early in the career lead. All you need to do is position yourself to take up the leadership roles when the older generations retire.
12.  Entrepreneurship, Open For All.
Entrepreneurship is the procedure of commencing a company or business. The entrepreneur or the opportunist is a risk taker, who develops a business plan, acquires the human and supplementary needed resources, and is fully accountable for its accomplishment or failure. In today's world if you want to go ahead of the competitors, you need to work on your company's management as a venture capital firm. It about selling your innovative idea and being persistent.
13.  Accomplishments Matter.
Calculating the hours one has put in on the job has become outdated. The thing which matters most is one's own value and staying firm on delivering tasks based on that value, so that one can measure his own success and earn encouragement.
14.  You Career, Your Rules.
Time has changed, now there isn't anything like relying on anyone else, one has to be accountable for his own career and is in charge of his own life. The issues that must be resolved are learning, growing and in return benefiting your own self.

Becoming a Recruiter - What Does it Take?

If you're interested in becoming a Recruiter what qualities do you need to succeed?

What's needed is a consistent work ethic, (4 - 6 hours a day is great) the ability to follow a method, a professional demeanor, honesty, integrity, and enthusiasm. A recruiter should do a lot of listening to be effective. They'll need to become an expert in asking questions as well. A Recruiter is a leader who comes across to others in the process as a partner. 


 Developing good listening skills can be learned and is one key ingredient to making more placements. If you're an extrovert, even slightly, your ability to approach people and establish rapport will give you an edge over introverts. If you're a talkative extrovert, your challenge will be to develop your listening skills.

There's a myth that recruiters must be great salespeople. That's not true. While solid sales skills can always enhance ones' performance it's not essential to be a successful recruiter. Recruiting is about process not personality, when done properly. What's surprising is once you master the process you'll be credited with a 'great' personality! (What you'll actually have though is the credibility that comes with being effective.)

There are 25 steps in making a placement. That may sound like a lot, but when you become familiar with the whole process you'll be able to jump into an ongoing search, ask a few questions, understand exactly what the status of that placement is and what to do next.

Remember when you first learned to drive? Every task from adjusting the rear view mirror to putting the car into reverse to back out of the driveway required focus and conscious thought. With practice, those steps become efficient and so automatic we don't even seem to notice; our driving becomes flawless and smooth. (In most cases!)

A Recruiter is an expert at making placements. She (he) is a Consultant with great power once she understands her role and responsibility in the process. Recruiters are responsible for managing every step of the placement process. Once they appreciate their role they can easily spot if there's trouble brewing which could jeopardize an offer/acceptance and take the needed action to put the process back on track.


How do they 'fix' a search in crisis? Recruiters start with asking questions. When a client or candidate asks a question, seasoned Recruiters answer the question directly and then ask another question to maintain control. I kind of cringe at the word 'control' however, all parties involved have a stake in the outcome and although it's never voiced, the Recruiter is the Captain of the ship; Guiding it safely into port or standing by as it dashes against the rocks!

As a Recruiter learns the art of asking questions, and LISTENING to the answers, he becomes a better Recruiter. A Recruiter is a collaborative partner throughout the placement process. Hiring the right person helps companies succeed. Hiring managers soon develop a keen eye for that 'great fit'.

Candidates can be squeemish about the whole process. Changing jobs means changing their LIFE. It's not something they do everyday. They need the guidance, attention, understanding, hand holding at times, maybe even a push from an expert who knows the process inside and out. This Expert understands their needs and is assisting them with a boost in their career.

If the steps in the process are followed by using methods that work, a good Recruiter will be rewarded with candidate referrals, more job orders, a substantial income, and abundant self respect. They'll also have to admit they're having a really good time.

In becoming a Recruiter, the first, most important step is to invest a few dollars in yourself in the form of training. Get to know the process, keep improving your skills and you'll be giving yourself a blank check. We train great Recruiters. visit us at: http://www.toprecruitersecrets.com

USA best employers, companies or recruiters


Sending your CV is a serious thing to do, as we provide strangers with our personal data. So it would be reasonable to apply for the positions of trusted empoyers' or recuiters' to avoid problems.  
Here you can check the best employers in the USA, and apply for their vacancies online:




Recruitment as the most important aspect of Human Resource Management

Human Resource Management theories focus on methods of recruitment and selection and highlight the advantages of interviews, general assessment and psychometric testing as employee selection processes. The recruitment process could be internal or external or could also be online and involves the stages of recruitment policies, advertising, job description, job application process, interviews, assessment, decision making, legislation selection and training (Korsten 2003, Jones et al, 2006). Examples of recruitment policies within healthcare sector and business or industrial sectors could provide insights on how recruitment policies are set and managerial objectives are defined. Successful recruitment methods include a thorough analysis of the job and the labor market conditions and interviews as well as psychometric tests to determine the potentialities of applicants. Small and medium sized enterprises (SMEs) also focus on interviews and assessment with emphasis on job analysis, emotional intelligence in new or inexperienced applicants and corporate social responsibility (CSR). Other techniques of selection that have been described include various types of interviews, in tray exercise, role play, group activity, etc.


Recruitment is almost central to any management process and failure in recruitment can create difficulties for any company including an adverse effect on its profitability and inappropriate levels of staffing or skills. Inadequate recruitment can lead to labor shortages, or problems in management decision making and the recruitment process could itself be improved by following management theories. The recruitment process could be improved in sophistication with Rodgers seven point plan, Munro-Frasers five-fold grading system, psychological tests, personal interviews, etc. Recommendations for specific and differentiated selection systems for different professions and specializations have been given. A new national selection system for psychiatrists, anesthetists and dental surgeons has been proposed within the UK health sector.
Recruitment is however not just a simple selection process and requires management decision making and extensive planning to employ the most suitable manpower. Competition among business organisations for recruiting the best potential has increased focus on innovation, and management decision making and the selectors aim to recruit only the best candidates who would suit the corporate culture, ethics and climate specific to the organisation (Terpstra, 1994). This would mean that the management would specifically look for potential candidates capable of team work as being a team player would be crucial in any junior management position. Human Management resource approaches within any business organisation are focused on meeting corporate objectives and realization of strategic plans through training of personnel to ultimately improve company performance and profits (Korsten, 2003). The process of recruitment does not however end with application and selection of the right people but involves maintaining and retaining the employees chosen. Despite a well drawn plan on recruitment and selection and involvement of qualified management team, recruitment processes followed by companies can face significant obstacles in implementation. Theories of HRM may provide insights on the best approaches to recruitment although companies will have to use their in house management skills to apply generic theories within specific organizational contexts.
Bibliography
Jones, David A.; Shultz, Jonas W.; Chapman, Derek S. (2006) Recruiting Through Job Advertisements: The Effects of Cognitive Elaboration on Decision Making International Journal of Selection and Assessment, Volume 14, Number 2, pp. 167-179(13)
Korsten A.D. (2003) Developing a training plan to ensure employees keep up with the dynamics of facility management Journal of Facilities Management, Volume 1, Number 4, pp. 365-379(15)
Papers For You (2006) "P/HR/254. HRM: methods of recruitment and selection", Available from http://www.coursework4you.co.uk/sprthrm18.htm [22/06/2006]
Papers For You (2006) "E/HR/21. Using relevant frameworks and theories critically evaluate the recruitment and selection appraisal processes used by an organisation with which you are familiar contribute. How does it contribute to the performance of the organisation?", Available from Papers4you.com [21/06/2006]
Shipton, Helen; Fay, Doris; West, Michael; Patterson, Malcolm; Birdi, Kamal (2005) Managing People to Promote Innovation Creativity and Innovation Management, Volume 14, Number 2, pp. 118-128(11)
Terpstra D.E. (1994) HRM: A Key to Competitiveness Management Decision, Volume 32, Number 9, pp. 10-14(5)

The following list provides you with the best HR jobs available online for the US: